Connected Support technology

When you buy John Deere equipment, you expect reliability. You also know that problems can happen, and a product is only as good as the support behind it. That’s why John Deere equipment is prepared with technology that senses potential issues and can alert you and your dealer promptly—in the cab or anywhere you are.

John Deere Connected Support is a revolutionary change to support that leverages technology and the connectivity of JDLink™ telematics to prevent downtime and resolve problems faster. These tools decrease downtime by an average of 20 percent, enabling faster responses to unexpected problems and reducing technician trips to your machine. For some issues, unplanned downtime can even be prevented altogether through prediction of the issue.

With your permission, John Deere Connected Support:

• Keeps you running by monitoring machine health and promptly alerting you and your dealer of issues
• Saves time by remotely viewing in-cab displays, reducing trips to the machine
• Reduces or even eliminates technician trips to a machine through remote diagnostic and remote software reprogramming capabilities
• Connects experts with the information needed to respond to downtime faster and prevent it altogether

With more than a decade of experience leveraging connectivity to solve problems, no one else has the experience, tools, and knowledge to keep you running as John Deere and your John Deere dealer can. Connected Support is an in-base feature on all John Deere products with factory- or field-installed JDLink.

Overview

Increase grain in the tank with a two-speed center feed section. A slow-speed setting softens the impact of crop fingers and drum flighting when engaging with crop. This ensures that easy-shelling crops like lentils and soybeans do not get thrown over the feederhouse. Use the high-speed setting in canola or high-yielding cereals to prevent slug feeding while ensuring that the drum does not plug.

Benefits

• Experience less downtime during harvest related to unplugging the header, which will allow for more harvesting time at the highest productivity levels.
• Higher feed drum torque is matched to the capacity of the combine to ensure optimal feed rates into the combine. Higher torque on the front feed drum will allow operators to confidently harvest tough feeding crops like canola.
• Additionally, prevent underfeeding in light crops with the center crop flow divider. When not harvesting crop with the full width of the draper, the center crop flow divider prevents crop from skipping over the center feed section and going on the opposite draper belt.

Toolless shifting on the gearcase

Toolless shifting on the gearcase

Center crop flow divider

Additional details

• The two-speed center feed section maintains a consistent ratio between the feed drum and center feed belt speed.
• Change center feed section speed with a toolless, two-speed, easy-shift handle on the gearcase to the left of the draper feederhouse opening.

Two-speed center feed section (A is pulled out and B is pushed in)

1. Feed  drum gearbox
2. Center feed drive shaft
3. Knife drive shaft
4. Center feed speed control
5. Oil check
6. Main gearbox
7. Center belt gearbox
8. Oil check

Overview

Achieve superior ground following when harvesting in a wide range of terrains, crops, and conditions with RDF HydraFlex Draper Platforms. HydraFlex is an industry-exclusive hydraulic float system.

HydraFlex draper system floats with the terrain

Benefits

• Float closely to the ground over changing conditions by controlling the cutterbar ground pressure from the cab – simply adjust the armrest knob to vary hydraulic pressure in the float arm hydraulic cylinders.

Hydraulic float arm

Adjust ground pressure by changing hydraulic pressure in the float arm cylinders

Additional details

• The hydraulic float system features a 19-cm (7.5-in.) float range.
• To lock out the HydraFlex draper into rigid mode, the operator should increase the float pressure to maximum

Overview

Help bushy crops, especially heavy canola, feed evenly into the feederhouse with an optional 45.7-cm (18-in.) top auger extending the full width of the draper.

RDF top auger

Benefits

• With the crop tucked under the auger, the handoff to the center feed drum enables smooth and consistent feeding to the combine to ensure constant load.
• Achieve smooth headfirst feeding when auger speeds are running slightly faster than the belt speed.

Additional details

• This optional 45.7-cm (18-in.) hydraulically driven top auger has an easy speed adjustment at the right side of the platform.
• It is recommended for operation in bushy or high-volume harvesting conditions such as canola.
• Augers can be turned off for crops like lentils or wheat where they are not recommended.

Overview

Appropriately set feed drum height for varying crops during harvest with the RDF dual-position feed drum.

Feed drum and floor

Retractable feed drum fingers

Feed drum controls and slip clutch

Benefits

• In some crop conditions, the crop can hesitate at the corners of the feed drum, and the retractable drum fingers keep the crop moving into the combine.
• Increase uptime through a high-wear life and durable stainless-steel feed floor.
• The dual-position drums allow the operator to select an upper or lower setting of the drum, creating the gap of a 40.6-cm (16-in.) drum and a 35.6-cm (14-in) drum, respectively.

Additional details

• The feed drum can be positioned in the lower position, creating the traditional feeding gap, or can be raised to the upper position, increasing the feeding gap by 2.54-cm (1-in.), the equivalent of a 35.6-cm (14-in.) feed drum gap.
• For bushy crops, such as canola, put the drum in the upper position.
• RDF feed drum slip-clutch torque is 1600 Nm (1180 lb-ft).